If you are a Senior Citizen, age 65 years or older you are eligible for BARTA Special Services. There are no restrictions on the purpose of the trip so seniors can travel for any kind of trip; medical appointments, shopping, recreation, senior centers, and more. There is a co-pay each time a senior ride that averages about 15% of the total cost of the trip.
Applying for the Senior Shared Ride Program
An application must be completed to be approved for the Senior Shared Ride Program. Applications can now be completed online through Find My Ride Apply.
Or to receive an application please call (610) 921-2361 and one will be mailed to you. Or print out a copy from the link below.
Senior Shared Ride Application
Proof of Age is required for the approval of the program. A copy of the proof of age must be attached to the senior application. The following are the acceptable proof of age documents:
A valid driver’s license
A PA State Photo ID
A birth or baptismal certificate
Armed Forces discharge or separation papers
A passport
Naturalization papers
PACE Card
Statement of age verification from the Social Security Administration
Scheduling Your Trip
Call 610-921-2361 or Toll-Free 1-800-383-2278
For individuals who are hearing impaired, BARTA encourages customers to use the PA Relay Service. The service can be accessed by calling 711, free of charge.
Monday through Friday, 8:00 a.m. to 5:30 p.m.
When calling to schedule a trip, please have the following information ready:
- Name
- Pick-up Time and Date of Travel
- Pick-up Address
- Destination Address
- Return Trip Time (if needed)
- Telephone Number
- Any special assistance requirements
Trips must be scheduled at least one day in advance. Customers can call up to two weeks before their appointment to reserve a ride. Transportation is generally available Monday through Friday, the earliest is 4:45 a.m. to the latest 12:00 a.m. Saturday the earliest is 5:30 a.m. to the latest 12:00 a.m. Sunday the earliest is 10:00 a.m. to the latest is 7:15 p.m. for trips where pick-up address and destination are located within 3/4 miles of fixed-route bus service. Also, Monday through Friday transportation is available to travel 10 miles outside the county borders of Lancaster and Berks. Please check with the office for the availability of days and times based on where you would like to travel. All “Out of County” trips must be scheduled by 5:30 pm a minimum of two days prior to the appointment, not including Saturdays and Sundays.
Trips may be scheduled up to 14 days in advance. Recurring trips may also be scheduled on a “standing order” basis. A “standing order” would allow your trip to be automatically scheduled each week without further notice to BARTA.
Find My Ride Schedule
Find My Ride Schedule allows you to schedule shared-ride trips online, check your account balance, track your driver’s estimated arrival time, view upcoming rides, and cancel trips you no longer need. Follow the steps below to start managing your account directly from your smartphone, tablet, or computer.
Schedule your trip online in 3 easy steps:
Step 1:
Visit FindMyRidePA.org
Step 2:
- Enter your BARTA Shared Ride ID number (Passengers can obtain their Shared Ride ID by contacting Customer Service)
- Select Berks County for your residence
- Enter your birthdate
Step 3:
Start managing your account online! For help using Find My Ride Schedule please contact BARTA Special Services at 610-921-2361.
*Not all trips can be scheduled online.
General Policies
Personal Care Attendant
You may require the assistance of a personal care attendant to meet your mobility needs. Your attendant will ride for free of charge only if you are certified in advance to travel with an attendant. A companion may travel with you and will pay the same fare as you for each ride. Companions will be allowed to ride if space is available.
Cancellations and No Shows
We understand that sometimes circumstances occur which prevent you from using your trip. Please call and cancel your trip at least one hour before your scheduled pickup. If you fail to call and cancel your trip and do not take your trip as scheduled, it may be necessary for BARTA to charge you a no-show.
Service Animals
Service animals are welcome on our vehicles. For the comfort of other passengers and for health reasons, we cannot allow pets in vehicles.
