Make your reservation
Call BARTA Special Services at 610-921-2361
Monday through Friday 8:00 a.m. – 5:30 p.m.
For individuals who are hearing impaired, BARTA encourages customers to use the PA Relay Service. The service can be accessed by calling 711, free of charge.
Trips must be scheduled at least one day in advance. Customers can call up to two weeks before their appointment to reserve a ride. Transportation is generally available Monday through Friday, the earliest is 4:45 a.m. to the latest 12:00 a.m. Saturday the earliest is 5:30 a.m. to the latest 12:00 a.m. Sunday the earliest is 10:00 a.m. to the latest is 7:15 p.m. for trips where pick-up address and destination are located within 3/4 miles of fixed-route bus service. Also, Monday through Friday transportation is available to travel 10 miles outside the county borders of Lancaster and Berks. Please check with the office for the availability of days and times based on where you would like to travel. All “Out of County” trips must be scheduled by 5:30 pm a minimum of two days prior to the appointment, not including Saturdays and Sundays.
Trips may be scheduled up to 14 days in advance. Recurring trips may also be scheduled on a “standing order” basis. A “standing order” would allow your trip to be automatically scheduled each week without further notice to BARTA.
ADA reservations can be made between the hours of 8:00 a.m. to 5:30 p.m., Monday through Friday. BARTA uses an answering machine device to take “ADA eligible” trip requests on Saturdays, Sundays, and Holidays. Saturday, Sunday, and Holiday trip requests must be called into the answering machine between the hours of 8:00 a.m. and 5:30 p.m. Calls received outside of those hours will not be scheduled. It is important to remember that you must be certified as being “ADA eligible” and be taking an “ADA eligible” trip before you can take advantage of the previous day’s advance reservation request.
Find My Ride Schedule
Find My Ride Schedule allows you to schedule shared-ride trips online, check your account balance, track your driver’s estimated arrival time, view upcoming rides, and cancel trips you no longer need. Follow the steps below to start managing your account directly from your smartphone, tablet, or computer.
Schedule your trip online in 3 easy steps:
Step 1:
Visit FindMyRidePA.org
Step 2:
- Enter your BARTA Shared Ride ID number (Passengers can obtain their Shared Ride ID by contacting Customer Service)
- Select Berks County for your residence
- Enter your birthdate
Step 3:
Start managing your account online! For help using Find My Ride Schedule please contact BARTA Special Services at 610-921-2361.
*Not all trips can be scheduled online.
