Holiday Service Changes
Christmas: Christmas Eve, Sunday, December 24th – REGULAR Sunday Service Christmas Day, Monday, December 25th – NO Service. Offices Closed Tuesday, December 26th – Regular Service New Year’s: New Year’s Eve, Sunday, December 31st –…
3rd Round of TDP Public Meetings
SCTA will be holding a third round of public outreach events to present the final draft recommendations of potential service improvements for BARTA. The draft recommendations are based on a comprehensive analysis of existing services and…
Route 7/Pennside – Exeter Street Detour – starts Friday, June 2, 2023
Due to bridge repair on Exeter Street, the Route 7/Pennside bus route will need to detour beginning Friday, June 2, 2023. The inbound detour is: Butter Lane to right on Heidelberg Avenue to straight on…
The Half Fare Program is for persons with qualifying disabilities to receive half off the cash fare on BARTA’s fixed-route bus service. Persons under age 65 with a Medicare card qualify for this program. Customers who have a Half Fare ID Card, can ride at half the cash fare all day. A Half Fare ID card or Medicare Card must be shown to receive the cash fare discount at the time of boarding. An application must be filled out to receive the Half Fare ID Card. Feel free to click on the application link and email us the completed form to email@example.com.
Applications can also be picked up at the BARTA Administrative Offices or one can be sent to you in the mail. Just call BARTA at 610-921-2361 and we will be happy to mail you one.
BARTA offers a convenient, accessible and safe way for people with disabilities to get around. BARTA offers materials and forms in other accessible formats. If you need materials or forms in a different format please contact us.
Blind or Low Vision Customers:
If you are blind or have a vision impairment, these accessibility features can help you get around on our buses.
Deaf or Hard of Hearing Customers:
If you are deaf or hard of hearing, these accessibility features can help you get around on our buses:
If you use a wheelchair, scooter or other mobility device, these accessibility features can help you get around on our buses:
All passengers who utilize wheelchairs must be properly secured before the bus may move.
If a passenger has an oxygen tank or other medical aid, all items must be secured and kept out of the aisles. Customers are responsible for ensuring they have sufficient aid to last the duration of their trip. At times, our vehicles are delayed due to traffic, auto accidents or other unusual circumstances.
On March 13, 2015, the Federal Department of Transportation issued a Final Rule affecting 49 CFR Parts 27 and 37: Transportation for Individuals With Disabilities; Reasonable Modification of Policies and Practices. The purpose behind this final rule is, “…specifically to provide that transportation entities are required to make reasonable modifications/accommodations to policies, practices and procedures to avoid discrimination and ensure that their programs are accessible to individuals with disabilities.” The modification requires Federal funding recipients make reasonable accommodations in policies, practices or procedures, when necessary, to avoid discrimination on the basis of disability unless recipients can demonstrate that making the accommodations would fundamentally alter the nature of the service, program, or activity or result in an undue financial and administrative burden. This requirement, applying to both fixed-route and paratransit services, is effective July 13, 2015.
BARTA’s Reasonable Modification request process is consistent with the ruling: (1) individuals requesting modifications are asked to describe what they need in order to use the service; (2) individuals are not required to use the term “reasonable modification” when requesting modifications or accommodations; (3) when feasible, requests for modifications should be made in advance; (4) operating personnel may make a determination for modification at the time of service – management may be consulted to grant/deny the request. Requests may be submitted to the Reasonable Modification Officer, 1700 North 11th Street, Reading, PA 19604 or be email firstname.lastname@example.org or by phone (610) 921-0601.
El 13 de marzo de 2015, el Departamento Federal de Transporte emitió una norma definitiva que afecta a 49 CFR Partes 27 y 37: Transporte para Personas con Discapacidad; Modificación Razonable de Políticas y Prácticas. El propósito detrás de esta regla final es: “… específicamente para disponer que se necesitan entidades de transporte para hacer modificaciones razonables / alojamiento en las políticas, prácticas y procedimientos para evitar la discriminación y garantizar que sus programas sean accesibles a las personas con discapacidad.” La modificación requiere beneficiarios federales de financiación hacen ajustes razonables en las políticas, prácticas o procedimientos, cuando sea necesario, para evitar la discriminación por motivos de discapacidad a menos beneficiarios pueden demostrar que lo que el alojamiento alteraría fundamentalmente la naturaleza del servicio, programa o actividad o dar lugar a una carga financiera y administrativa excesiva. Este requisito, aplicando tanto a ruta fija y servicios de transporte informal, es efectiva 13 de julio 2015.
Razonable proceso de solicitud de modificación de BARTA es coherente con la sentencia: (1) las personas que solicitan modificaciones se les pide que describan lo que necesitan para utilizar el servicio; (2) los individuos no están obligados a utilizar el término “modificación razonable” al solicitar modificaciones o adaptaciones; (3) cuando sea posible, las solicitudes de modificaciones deben hacerse con anticipación; (4) El personal que operan pueden hacer una determinación para la modificación en el momento de la gestión del servicio puede consultarse a conceder / denegar la solicitud.
Las solicitudes podrán presentarse a la razonable Modificación Oficial, 1700 North 11th Street, Reading, PA 19604 o por correo electrónico email@example.com o por teléfono (610) 921-0601. Para obtener más información, visite https://www.bartabus.com
A complaint is any issue or dispute or objection you express to us about our agency or about the coverage, operations or policies. If you have a complaint or compliment about our services, about how you were treated by our staff or a driver, or about our policies and procedures, please tell us. If you feel you have been discriminated against for transit services under the Americans with Disabilities Act of 1990 (ADA) please use the ADA Complaint Forms listed below or call the BARTA Director of Operations at 610-921-0601 or email at firstname.lastname@example.org. We will record your complaint, investigate it and respond to you within five (5) days. Copies of the complaint, agency responses/resolutions and corrective action plan will be kept on file.