Detour & Service Alerts 3

BARTA’s Bike to Work Week Promotion

BARTA is offering a FREE ride for any customer who chooses to bring their bike on the bus for any part of their trip during National Bike to Work Week, Monday, May 13 through Friday,…

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RIDER APPRECIATION FREE RIDE DAY! – Wed., May 8, 2024

On Wednesday, May 8, 2024 BARTA will offer FREE RIDES ALL DAY for Rider Appreciation Day! BARTA wants to thank our customers for riding and let them know we appreciate them! 31 Day Pass Customers…

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Service to Amazon on Route 19/Riverside starting April 1st

Starting Monday, April 1, 2024, the Route 19/Riverside bus route will travel to the Amazon Fulfillment Center, 1002 Patriot Pkwy., Reading for two trips during weekdays.  The Route 19/Riverside bus route will arrive/depart at approx….

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BARTA Unveils BE NICE Customer Service Program

BARTA has unveiled our new BE NICE Customer Service Program – Better Expectations with New Improved Customer Experience.  BARTA is implementing a new customer service program for all our employees to re-focus our efforts in making sure our customers have the best experience they possibly can when they interact with our employees and use our services.  BARTA is also reemphasizing our Customer Code of Conduct which asks our riders to Ride with Respect and treat others as they would want to be treated.

BARTA Customer Code of Conduct

BARTA Employee Code of Conduct