BARTA has transitioned to Mobile Phone and Smart Card payments. BARTA is no longer selling paper, or magnetic strip passes. Customers can either use their Mobile Phones or can use a BARTA Go Mobile Smart Card. At the present time, BARTA is still accepting paper, magnetic passes for customer fares at the farebox.
All passes purchased online will be loaded onto a BARTA Go Mobile Smart Card. After the customer receives their smart card and uses it, customers can visit the BARTA Go mobile portal to reload their card with future purchases.
Attention Current Customers:
- If you already have your GoMobile Smart Card and wish to reload it you can place an online order.
- Online Orders are processed Monday through Friday during normal business hours. Our staff processes the order and then reloads it. If you make a purchase on a Friday afternoon or during the weekend, the order will not be processed until Monday.
- Please note that placing an online order does not reload your card instantly. If you would like to purchase and use a pass immediately, it is recommended that you download the BARTA Go Mobile App and make your purchase.
Attention New Customers:
- Online Orders are processed Monday through Friday during normal business hours.
- If you would like to purchase and use a pass immediately, it is recommended that you download the BARTA Go Mobile App and make your purchase.
- All on-line orders will be mailed the new BARTA Go Mobile reloadable smart card unless otherwise specified.
- Our staff processes the order and then loads the smart card. If you make a purchase on a Friday afternoon or during the weekend, the order will not be processed until Monday.
- All online orders are mailed within 2 business days of your order.
- Passes will be mailed to you and not available for pick-up at BARTA offices. Due to Postal Delays at this time, please allow 2 to 3 weeks to receive your pass order.
Refund Policy on BARTA Passes
BARTA does not assume responsibility for the loss, theft, destruction or misplacement of passes by our passengers. Passes are non-refundable and non-transferable. BARTA does not make refunds or exchanges.
