Detour & Service Alerts 1

Route 7/Pennside – Exeter Street Detour – starts Friday, June 2, 2023

Due to bridge repair on Exeter Street, the Route 7/Pennside bus route will need to detour beginning Friday, June 2, 2023. The inbound detour is: Butter Lane to right on Heidelberg Avenue to straight on…

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BARTA Unveils BE NICE Customer Service Program

BARTA has unveiled our new BE NICE Customer Service Program – Better Expectations with New Improved Customer Experience.  BARTA is implementing a new customer service program for all our employees to re-focus our efforts in making sure our customers have the best experience they possibly can when they interact with our employees and use our services.  BARTA is also reemphasizing our Customer Code of Conduct which asks our riders to Ride with Respect and treat others as they would want to be treated.

BARTA Customer Code of Conduct

BARTA Employee Code of Conduct